Bit222 Terms and Conditions

Bit222 (hereinafter referred to as "we", "Platform", or "Site") is an online gaming platform designed for users in Bangladesh. These Terms and Conditions form a legally binding agreement between you and bit222.

Before using any bit222 service, you must confirm that you are of legal age (18 or older) under the applicable laws of Bangladesh. Minors are strictly prohibited from accessing this Platform.

These terms are made available in Bengali so that every Bangladeshi player can understand them fully in their own language. If anything is unclear, our customer support team is always on hand to assist.

• These Terms and Conditions apply to all bit222 products and services.
• We reserve the right to update these Terms at any time.
• Continued use of the site following any changes will be deemed acceptance of the new terms.
• If you do not agree to these terms, please discontinue use of the site.

To open an Account at bit222, you must register using accurate and truthful information. Registering with false details may result in Account termination and forfeiture of any winnings at any time.

Registration Terms

• Each individual is only permitted One Account can be opened.
• Opening two Accounts using the same mobile number or email address is strictly prohibited.
• Multiple Accounts cannot be operated from the same IP address or device.
• The mobile number provided during registration must be active and belong to you.

Identity Verification (KYC)

For large withdrawals or security-related reasons, bit222 may request identity verification at any time. In such cases, one of the following documents must be submitted:

• National ID Card (NID)
• Valid Passport
• Driving License

Bit222 supports Bangladesh's most popular mobile banking methods for Deposits. The Deposit process is fully secure and is typically instant.

Accepted Payment Methods

• Mobile Banking — From both personal and agent numbers
• Nagad — Direct Transfer
• Rocket — Dutch-Bangla Mobile Banking
• Upay — UCB Mobile Banking

Deposit Limits

• Minimum Deposit: BDT 500
• Maximum Single Deposit: BDT 50,000
• Daily Maximum Deposit: BDT 200,000

After making a Deposit, funds are usually credited to your Account within 5 minutes. If there is a delay, please contact live chat and provide a screenshot of your payment.

Withdrawing your winnings at bit222 is simple and fast. We complete Withdrawals in an average of 5 minutes, subject to certain conditions.

Withdrawal Conditions

• Your Account must be fully verified before a Withdrawal can be processed.
• Bonus funds can only be withdrawn after the wagering requirement has been met.
• The mobile number used for Withdrawal must be the one registered to your Account.
• Additional verification may be required in cases of suspicious activity.

Withdrawal Limits

• Minimum Withdrawal: BDT 300
• Maximum Single Withdrawal: BDT 100,000
• Daily Maximum Withdrawal: BDT 500,000

Bit222 offers a wide range of Bonuses and Promotions. Each Bonus comes with its own terms, which you should always read before accepting.

General Bonus Terms

• Wagering Requirement: Withdrawing bonus funds typically requires a wager of 10x to 30x.
• Bonus Validity: Each bonus has a set expiry period; once expired, the bonus will be forfeited.
• Game Restrictions: Some Bonuses may only be usable on specific games.
• Multiple Accounts: The same person cannot claim the same Bonus using multiple Accounts.

Welcome Bonus

New members receive a special welcome bonus on their first deposit. To qualify, the first deposit must be made within 72 hours of registration and must be a minimum of BDT 1,000.

Bit222 offers over 500 games, including Fish Games, Casino, and Bingo. While each game has its own specific rules, certain general rules apply across all games.

• All game results are entirely RNG (Random Number Generator) determined by.
• If a game is cancelled due to a technical error, all bets will be refunded.
• If your internet connection is lost, the game state is automatically saved.
• Using software or bots to gain any technical advantage in a game is strictly prohibited.
• Bit222 reserves the right to update or modify any game or feature at any time.

In Live Casino games, the dealer's decision is final. In the event of a technical issue, the outcome will be determined by reviewing the video recording.

Bit222 is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited:

• Creating or operating multiple Accounts.
• Using another person's Account or transferring an Account to another person.
• Using automated software, bots, or scripts in any game.
• Money laundering or transactions involving illegal funds.
• Harassing or defrauding other users.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Operating an account using a false identity.

Bit222 reserves the right to temporarily or permanently suspend any Account in the following circumstances:

• If evidence of a terms violation is found.
• If suspicious financial transactions are detected.
• If the user is identified as a minor.
• In cases of prolonged inactivity (12 months or more).

If there is a valid balance at the time of Account closure, it will be refunded upon verification. Contact customer support to appeal a suspended Account.

You may also request to close your Account at any time. In such cases, your Account will be deactivated after any remaining balance has been withdrawn.

Bit222 places the highest importance on the security of your personal data. Any information we collect is used solely for service delivery and security purposes.

• Your information is never sold or shared with any third party.
• All data is protected with SSL/TLS encryption.
• Payment information is stored on a separate, secured server.
• In cases of legal obligation, information may be disclosed to the relevant government authorities.

For more details, visit our Privacy Policy Read.

Bit222 believes gaming is entertainment, not an addiction. We provide a range of features to support Responsible Gaming.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming.
• Reality Check: Receive periodic reminders about your session duration.
• Cooling-Off Period: Take a break for anywhere from 24 hours to 30 days.

If you feel that gaming is affecting your daily life, please reach out to our support team. For more details, visit our Responsible Gaming Visit the page.

If you have any complaint, please reach out to our customer support team first. We aim to provide an initial response to all complaints within 72 hours.

Complaint Process

1. Submit your complaint via live chat or email.
2. Attach a description of the complaint along with any supporting evidence (e.g., screenshots).
3. Our team will investigate and respond within 72 hours.
4. If unresolved, the matter will be escalated to senior management.

Bit222's decision shall be considered final in all dispute resolutions; however, we always strive to follow a fair and transparent process.

Bit222 reserves the right to update these Terms and Conditions at any time. A notice will be posted on the website before any changes take effect.

• Members will be notified by email or SMS in the event of major changes.
• Accessing the site after any changes are made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request account closure.